Shipping policy

Shipping Policy

Effective Date: [15-07-2026]

Thank you for choosing Code Clone. This Shipping Policy explains how we deliver our digital products and services, as well as the terms applicable to any physical items that may be offered.

1. Digital Product Delivery

Most products available on Code Clone are digital and are delivered electronically.

Digital products may include:

  • Website templates

  • Source code

  • Mobile application source code

  • Software scripts

  • Plugins

  • UI/UX design files

  • Documentation

  • Other downloadable digital assets

After successful payment confirmation, digital products are typically delivered:

  • Immediately via download link, or

  • By email within 24 hours, depending on the product.

If you do not receive your download link or delivery email within the expected timeframe, please contact our support team.

2. Custom Development Projects

For custom software development, website development, mobile applications, or other tailored services:

  • Delivery timelines are discussed and agreed upon before the project begins.

  • Estimated delivery dates may vary depending on project complexity, revisions, client feedback, and requested changes.

  • Final deliverables are provided after all agreed project milestones and payment obligations have been completed.

Project deliverables may be shared through secure methods such as email, cloud storage, version control repositories, or deployment to the client's server.

3. Physical Products (If Applicable)

If Code Clone offers physical products in the future, such as merchandise or printed materials:

  • Orders will be processed within 2–5 business days after payment confirmation.

  • Shipping times depend on the destination, shipping method selected, and courier services.

  • Shipping charges, if applicable, will be displayed during checkout.

4. Delivery Delays

While we strive to ensure timely delivery, delays may occur due to:

  • Payment verification

  • Technical issues

  • Internet or server outages

  • Public holidays

  • Courier delays (for physical products)

  • Force majeure events, including natural disasters or government restrictions

Code Clone is not responsible for delays caused by circumstances beyond our reasonable control.

5. Incorrect Contact Information

Customers are responsible for providing accurate email addresses, phone numbers, and delivery information.

Code Clone is not responsible for failed deliveries resulting from incorrect or incomplete information provided during checkout.

6. Order Tracking

For physical shipments, tracking information will be provided when available.

Digital product orders generally do not require shipment tracking, but customers will receive confirmation once delivery has been completed.

7. International Delivery

Digital products are available worldwide unless otherwise stated.

If physical products are offered, international shipping availability, costs, customs duties, taxes, and import fees will vary by destination and are the responsibility of the customer unless otherwise specified.

8. Failed Delivery

If a digital product cannot be delivered due to technical issues on our side, we will make reasonable efforts to resend the product or provide an alternative delivery method.

For physical shipments returned due to incorrect customer information or failure to accept delivery, additional shipping charges may apply for reshipment.

9. Contact Us

If you have any questions regarding product delivery or shipping, please contact us using the contact information provided on the Code Clone website.

We are committed to ensuring a smooth and reliable delivery experience for all our customers.