Return & Refund Policy

Effective Date: [15-07-2026]

At Code Clone, we strive to provide high-quality digital products and development services. Please read our Return & Refund Policy carefully before making a purchase.

1. Digital Products

Due to the nature of digital products, including source code, templates, scripts, software, plugins, and downloadable files, all sales are generally final. Once a digital product has been downloaded or delivered, it cannot be returned.

Refunds for digital products will only be considered under the following circumstances:

• The purchased product was not delivered due to a verified technical issue.
• You were charged more than once for the same purchase.
• The product is significantly different from its description on our website.
• The product contains critical defects that prevent its intended functionality, and our support team is unable to resolve the issue within a reasonable timeframe.

Refund requests must be submitted within 7 days of the purchase date.

2. Custom Development Services

For custom software development, website development, mobile app development, UI/UX design, or other tailored services:

• Payments made for completed milestones are non-refundable.
• If a project is canceled before work begins, a full refund may be issued.
• If the project is canceled after work has started, refunds will be evaluated based on the work completed, resources utilized, and project progress.
• Any advance payment used toward completed work, third-party services, software licenses, or domain/hosting purchases is non-refundable.

3. Subscription Services

If you subscribe to any recurring services offered by Code Clone:

• You may cancel your subscription at any time.
• Cancellation prevents future billing but does not automatically entitle you to a refund for the current billing period.
• Refunds for subscription payments will only be provided where required by applicable law or explicitly stated in the service agreement.

4. Non-Refundable Items

Refunds will not be provided for:

• Change of mind after purchase.
• Failure to read product descriptions or system requirements.
• Incompatibility caused by unsupported hosting environments or third-party software.
• Requests made after the applicable refund period.
• Products or services that have been modified by the customer or third parties.
• Delays caused by missing information, approvals, or content from the client.

5. How to Request a Refund

To request a refund, please contact our support team with the following information:

• Your full name
• Order number or invoice number
• Date of purchase
• Product or service purchased
• Detailed reason for requesting the refund
• Screenshots or supporting documents, if applicable

Our team will review your request and respond within 5–7 business days.

6. Refund Processing

If your refund request is approved:

• Refunds will be processed using the original payment method whenever possible.
• Processing times may vary depending on your payment provider or financial institution.
• Any applicable transaction or payment gateway fees may be deducted where permitted.

7. Product Support

Experiencing technical issues does not automatically qualify for a refund. We encourage you to contact our support team first so we can troubleshoot and resolve the issue.

8. Changes to This Policy

Code Clone reserves the right to modify or update this Return & Refund Policy at any time. Changes become effective immediately upon publication on this website.

9. Contact Us

If you have any questions regarding this Return & Refund Policy or wish to submit a refund request, please contact us through the contact information provided on the Code Clone website.

We value our customers and are committed to providing fair, transparent, and professional support throughout your experience with Code Clone.